VEKA Celebrations in ‘Top Gear’ for Independent Network

Leading UK PVCu supplier, VEKA plc, hosted its annual Independent Network Awards on Thursday 18 July as part of a day-long event to celebrate the industry’s ‘best of the best’ window and door installers.

Founded in 1996, VEKA’s Independent Network was created to put transparency and trust at the heart of the fenestration industry, with a commitment to the highest standard of craftsmanship and customer service.

Businesses nominated in the highly acclaimed Independent Network Awards were selected based on customer satisfaction and feedback in 2023.

This year’s winners included:

The Sales Award (£500k to £750k) – Michael McCoy M&M Windows Ltd

The Sales Award (£750k to £1m) – Stuart Boulton​ Goliath Home​ World Limited

The Sales Award (Over £1m) – Alex Dukes CRK Windows Ltd​

National Customer​ Satisfaction (under £250k) – Mews Windows​

National Customer​ Satisfaction (£250k – £600k) – Prestige Plastics

National Customer​ Satisfaction (£600K – £900K) – Yorkshire Warm Roofs Ltd

National Customer​ Satisfaction (£900K-£1.5M) – Carroll’s Windows & Door Solutions Ltd

National Customer​ Satisfaction (£1.5m-£3m) – West Norfolk Glass Ltd

National Customer Satisfaction award (£3m+) – Thistle Windows & Conservatories Ltd.

Long Service Recognition Award – (28 years) Heavers of Bridport

A host of businesses also made the prestigious VEKA Independent Network’s ‘100% Club’ – meaning that they achieved 100% customer satisfaction in 2023:

• ​Bahama Windows Ltd
• Cambs Windows & Home Improvements
• C & G Windows
• D Cannon Windows Ltd ​
• DJ Glazing LTD ​
• Ffenestri Kevin Thomas Windows Ltd
• Halls Property Services Ltd
• K P Double Glazing Ltd ​
• Mews Windows ​
• My Room Bespoke Spaces Limited ​
• Northfield Glass Centre Limited ​
• Penrith Windows Ltd
• Qualplas Ltd​
• R & G Glass and Glazing Limited
• The Window Shop (Midlands) Ltd ​
• Vantage Windows and Doors Ltd
• Waterside Windows Ltd
• West Coast Windows (SW) Ltd ​
• Yorkshire Warm Roofs Ltd

VEKA’s unique approach to customer relations defines its fabricators and installers as partners explains Commercial Director, Tim Taylor: “Our relationship with our partners is central to our success, and theirs.

“Together we grow and drive the industry forward, so it’s good to get together to celebrate VEKA’s Independent Network and everything it achieves.”

“We are a family-owned business and that ethos spreads beyond the VEKA walls and into our relationships with the incredible fabricators and installers we work alongside.”

VEKA showcased its continued commitment to its customers at a luxurious event at the award-winning Belfry Hotel and Resort in Royal Sutton Coldfield.

Attendees were treated to brunch in the Belfry’s legendary Warwick Suite, before a welcome presentation and the Network’s Annual General Meeting. Leisure activities commenced shortly after with members choosing between a round of golf on the PGA course, a pamper session at the spa or a driving range lesson with afternoon tea.

In the evening guests enjoyed a champagne reception, with special-guest, British racing driver, best-selling author and original Top Gear ‘Stig’, Perry McCarthy, opening the ceremony – delivering a true highlight on the fenestration industry calendar.

The event also successfully raised an incredible £6750 for Pendleside Hospice, a charity close to VEKA’s Burnley HQ, which provides an invaluable service to its patients and their families.

Read more news from VEKA here.

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